FAQs

  • At the heart of our business is a commitment to sustainability and reducing our environmental footprint. While a brand-new, pristine box might look fancy, we believe that giving a cardboard box a second life is a much better choice for the planet. Here at Heritage Hold Co. We believe "It's what's on the inside that counts".

  • We understand that purchasing a luxury handbag is a significant investment, and trust is everything. We guarantee that every handbag we sell is 100% authentic. Every handbag undergoes a rigorous, multi-point inspection by our team of trained luxury experts who specialise in brand-specific authentication.

  • We know the "refresh" button on your tracking page is probably getting a workout! To help you manage the anticipation, here is the breakdown of how we ship our items. All items are shipped using Royal Mail Special Delivery Guaranteed by 1pm. Items bought before 13:00 will be shipped the very same day, excluding weekends.

  • We aim to make your checkout process as smooth as possible. We currently accept the following payment methods:

    Credit & Debit Cards: Visa, Mastercard, American Express.

    Digital Wallets: Apple Pay, Google Pay, and PayPal.

    Buy Now, Pay Later: Klarna and Afterpay.